Why We’re the Best Choice:
1.Our customer service. We only hire people that prove they’re polite 100% of the time and who can quickly take your order with tremendous competence.
2. We route our courier deliveries. This can save lots of money!Especially if you do a high volume of courier service.
3. Latest technology available. We verbally communicate and send entire text messages for every delivery. We also use GPS technology and computers that help us dipatch each messenger more efficiently.
4. Web order entry. Our online order entry is the most user friendly software available and can automatically print out a delivery slip.
5. We accept all major credit cards. You can pay your invoices by calling us at 210-228-9772 or we can schedule your payments automatically.
Code of Ethics:
In recognition of our clientele, we agree to work toward common goals in the conduct of our business as well as to support their business and ethical guidelines. Recognizing that our actions, in tandem with those of our fellow companies, will reflect on CFI and our industry, we agree to:
1. To maintain within our company a high value on integrity and honesty in all relations with our customers and the public; to express clearly and concisely the terms of our agreements with customers; to utilize sufficient security for all shipments; to provide prompt follow-up regarding all customer inquiries, to fulfill our commitments in good faith; to endeavor to maintain a high standard of performance.
2. To treat other companies with professional respect; to honor all alid and lawful contracts with others.
3. To promote and assist Bexar County’s development.
4. To help raise the professional image of messengers, couriers, and the companies with which they are associated.
5. To maintain the confidentiality of any propriety information we may receive or learn; not to misappropriate propriety information or goodwill.
6. To promote learning, business and networking opportunities of ourselves, as well as for others.
7. To continuously educate and encourage our employees to upgrade their skills, abilities, professionalism and technical competency.
8. To develop understandable job descriptions and standard operating procedures so that each employee can understand what is expected in the course of his or her work.
9. To adhere to all federal, state and local laws affecting our business operations.
10. To comply with all federal, state and local practices.